Managed Services

Managed SOC that truly responds, not just alerts.

24/7 detection, assessment and response by our SOC team in Germany. Microsoft Sentinel and Defender XDR from a single source. You retain full cost control thanks to transparent asset prices.

Made in Germany · ISO 27001 certified team · Onboarding in under 4 weeks

At a glance

< 1%
False positive rate
< 10 min
until escalation to your IT team
24/7
German team, no subcontractors.
€ fixed
per asset, no hidden costs

Do you know that?

How Pently does it differently

Four things our customers miss from other MSSPs.

German team, no subcontractors.

Your contacts sit in Germany, speak your language and know your environment. No ticket ping-pong across three time zones, no off-shore helpdesk.

Microsoft native instead of wild tool growth.

We use what you have already licensed: Sentinel and Defender XDR. No additional agent, no data duplication, no lock-in costs.

Transparent fixed price per asset.

Fixed prices per asset, transparently calculated. No billing per event, GB or use case. New detections and playbooks are included in the price.

Expanding your team, no outsourcing.

In the event of critical incidents, your IT is on board in less than 10 minutes, with concrete recommendations for action. Not an escalated ticket – a phone call.

At a glance

Clearly defined scope of services from day one.

  • 24/7 monitoring of endpoints, servers, cloud workloads and identities
  • Triage and evaluate each relevant alert by a human analyst
  • Incident response: containment, forensic analysis, clear recommendation for action
  • Threat hunting based on current MITER ATT&CK TTPs
  • Automated playbooks for recurring incidents included
  • Monthly reports at Executive Management and engineering level
  • Use case engineering: new detections depending on the threat situation and industry
  • Direct line to your designated lead analyst and not the hotline

How we work.

  1. 1

    Scoping

    Asset inventory, critical systems, escalation paths. In one workshop, not ten.

  2. 2

    Onboarding

    Sentinel and Defender connection, use cases, playbooks: live in under 4 weeks.

  3. 3

    Go Live & Tuning

    We reduce noise and increase depth. False positive rate drops measurably in the first 30 days.

  4. 4

    Continuous improvement

    Quarterly reviews, new use cases, tabletop exercises included in the fixed price.

Frequently asked questions.

How quickly can we get started with Pently?+

Standard onboarding takes 2 to 4 weeks, depending on the number of data sources and approval processes. We usually start with endpoints, then identities and cloud.

Do we have to have Microsoft E5?+

E5 is ideal, but not mandatory. We also start with E3 + Defender add-ons or with hybrid setups including third-party EDR. In scoping we determine what makes sense.

What exactly does the pricing model look like?+

Fixed prices per asset, transparently calculated. No billing per event, GB or use case. New detections and playbooks are included in the price.

What happens in a real incident?+

We will escalate the matter to your designated contact person in under 10 minutes - by telephone, with clear recommendations for action. If necessary, we carry out the containment ourselves, in close coordination with your IT team.

Let’s talk about your SOC.

Arrange a free, non-binding Initial Consultation now. In 30 minutes we will look at your tool landscape together and give you a professional assessment of whether a managed SOC makes sense for you.

Book a free Strategy Call